During business hours (Mon-Sat: 10am-6pm) you may mail us to support@zakoi.in with transaction details as well as account details and will be happy to process your request.

Refund eligibility criteria: You are eligible for a refund if:

• Your Purchase was made within 15 days
• You are not marked as a consultant or blacklisted by us.
• The User can request a refund for purchase if the service is not satisfactory to them.

When you purchase a plan from Zakoi.in you automatically agree with the statements listed above and the refund policy.